Replacement Car

KSR with the collaboration of Compass Claims provides credit to clients for car hire purposes where they have been involved in an accident and where they are not at fault. From the moment you call us your claim is in experienced and reputable hands. As a licensed commercial agent we process claims with all insurance companies with the minimum of fuss.

We ensure that you do not suffer as a result of an accident. Compass provide an extensive helpline system and guarantee much more than just an expert opinion. Our priority is to ensure that we provide a complete accident management solution to you and that you walk away satisfied with our solution. So What Happens Next?

Following your initial call a dedicated team of claims handlers will assess your needs and fully investigate your claim to obtain all the required information. As a vehicle rental company we are able to offer a credit hire service depending on your circumstances, giving you access to a replacement car that will suit your individual needs.

If you have suffered any injury as a result of your accident then we can put you in touch with one of our legal experts who will be able to help you. We will also ensure that the damage to your own vehicle is dealt with efficiently and to a high standard through our preferred repairer scheme.

After we have determined that you are not at fault, obtaining the car from us is very easy. Between ourselves, the smash repairer and you, we arrange a time for the swap over. Throughout the hire we monitor the time the repairs are taking and liaise with both you and the garage. At the end of the hire you drop our vehicle back at the repairers and drive away in yours - As simple as that

You can visit the Compass Claims website here: www.compassclaims.com.au